Below are answers to common questions we get from consumers.
Frequently Asked Questions
What flavors do you have?
We currently have 5 bold, refreshing flavors: Orange creamsicle, Pineapple Lychee, Juicy Watermelon, Lemon Coconut, and Cherry Limeade.
Do all your drinks have caffeine in them?
No they do not. We as humans are notorious for taking in way too much caffeine with our busy lives. Plus, most energy drinks have 250-300mg of caffeine in a can. Our ENERGIZE drink has 145mg and our BUILD drink has 85mg. That does not mean the other drinks don’t help you feel energetic. We have used other ingredients to help you feel the energy boost you crave. ENRICH, RECOVER, and REVIVE are all caffeine free.
Do you drinks have anything in them that boosts immunity?
Yes they do! A healthy immune system is so important. Our products have l-lysine, inulin (a great prebiotic), elderberry extract, vitamin C, zinc, folic acid and quite a few more ingredients that have been linked to healthier immune systems.
Are your drinks certified in any way?
All of our drinks are gluten free, non GMO, soy free, corn free, have natural flavors, and the color comes naturally from real juice. Some of our drinks are vegan friendly.
How long will it take for my items to arrive?
Orders in the US can take anywhere from 3-7 days to arrive depending on where you live in the United States and the shipping methods chosen.
I have forgotten my password, now what?
Please go to my account section and reset your password. You should be able to recover it with the email address you have on file. If not, please reach out to us via our contact form.
Why are your drinks better than mainstream energy drinks?
For the very reason Nexus was founded, we wanted to disrupt the status quo found in many energy-producing products currently in stores. Our drinks are loaded with good-for-you vitamins, minerals, and electrolytes (like a legit amount). On top of that we made sure to add high levels of functional ingredients in our proprietary blend so that you actually get benefit from each serving.
Do your drinks have high fructose corn syrup or aspartame?
No, our drinks are sweetened with natural cane sugar, monk fruit extract and sucralose to help keep our calorie count lower.
Why do you have Sucrolose in Your Drinks?
Consumers all have their preferences on sweeteners as a whole, some people dislike the after taste of stevia or the bitterness of aspartame. We carefully selected a blend of sweeteners (cane sugar, monk fruit extract, and sucralose) for our products to deliver an incredible taste. Sucralose levels in our drinks are very low, but help round out the flavor. Some studies show sucralose can cause gastrointestinal upset and may affect the microbiome in your gut. We intentionally added prebiotics to all of our drinks to reduce the chances of those who are sensitive to sucralose from having these issues.
What methods of payment are accepted?
We accept all major credit cards: Visa, MasterCard, American Express, Discover, PayPal and ApplePay.
Why don't you ship to my country?
We are constantly growing and working on getting our products across the globe. If you currently unable to order due to your location, it is likely because we are not supporting orders or do not have resellers in that location at the moment.